I hope the information provided here is helpful. if you have any other questions please don't hesitate to contact me with any other questions you may have.

Retail Partners

Go HERE for a list of our retail partners.

Item Availability & Pricing

Availability of my designs is primarily dictated by the availability of the gemstones I fall in love  with. Many of my designs are created around a specific gemstone cut or color and  they  come in limited editions only, depending on how many like gemstones I can find. If limited  editions or one of kind items are sold, it may still be possible for me to make  another in the  same style and with a similar gemstone, colors, etc. Send me an email and I will let you know.    Prices are subject to change based on the current market price of sterling silver, gemstone beads, findings and other supplies.

Payment Options

I accept credit and debit cards directly through PayPal, to ensure security of your information.  Keep in mind: you do not need a PayPal account to use your card to pay for  your order.

Shipping

All items are handmade, so please allow 7-10 days to make and ship your order.
If an item should become unavailable after placing your order you will be contacted via email.If you require a rush order I will do my best to ship as quickly as possible. 

US shipping Only:Your purchase is shipped using the US Postal Priority Service to keep  your shipping costs low.  USPS usually arrives in about 2-3 days once the package is  shipped.
International Orders: Please contact us via email for international purchases.

Returns

I stand behind all of my work. I use high quality materials for a long-lasting, durable life.
If for any reason you are not satisfied with your purchase, I will gladly exchange the item, or  refund the price of the product with the same payment method used to purchase. Please  email me within 5 days of receiving your package if you'd like to return or exchange your item  for something else. I have to receive your return package within 10 days of your   receiving it, in order to complete an exchange/refund. Unfortunately, shipping charges are  non-refundable. Custom orders are not returnable or exchangeable.
If your jewelry should ever break, just return it to me (with all of its original pieces) and I will fix  it for you.

Privacy Policy

The personal information and email address you provide will ONLY be used to process your  order, reply to your feedback, or send you new product updates. It will never be shared  with any other company for any reason.

Customer Security

All personal information you submit when ordering through my website, including credit card  number, name and address is encrypted with Secure Sockets Layer (SSL)  technology.   Secure pages have URL. Addresses that begin with "https" instead of, "http", and the  security icon on your browser window will appear as a yellow, closed  padlock.  Please note:  email is not encrypted, and is not a secure means of transmitting credit card numbers.

Jewelry Care

Wear:  Because most Zuzko designs were made to move and are composed from a number of moving parts, they might get a little tangled when shipped or laid down.Here is a few tips on straightening the jewelry before putting it on. Once straightened, it will hold shape well when worn!
Necklaces: The best way I found is to unclasp the necklace and let gravity do the work, with one end hanging freely while held by the other end. This should un-spin any tangles in the chain. You can tap the chain lightly in problem areas until it hangs straight. Then bring the hanging end up and straighten the rest, the necklace should be ready to put on. BTW, don’t you just love the magnet clasps!!
Earrings: Most of the times it is enough to hold the ear-wire and lightly tap or shake the earring and it should fall into place.​

Clean:
Gemstones:  Lotions, hairspray, even the oils on the surface of our skin can dull the facet and therefore mute the brilliance of the stone or crystal. Using a baby wipe is an inexpensive way to care for your gems. Just wipe them off with a wipe and dry them with a cotton cloth or plain tissue. Simple and effective!

Sterling Silver:  The silver in most Zuzko designs is patinaed black and then polished to   reveal  the silver in all the places that naturally touch the skin. Please DO NOT submerge   jewelry in any liquid cleaner as that will remove not only dirt and dust, but also the aged   patina. Same applies to jewelry cloths impregnated with polish. If you must clean the jewelry,   wipe it lightly with a soft clean cloth to remove dust.​

Materials

Sterling Silver:  I oxidize the silver I use with a black patina, because I like the antique look and the depth of the metal it reveals. I polish it in all the places it would naturally polish with wear.  Keep in mind that aging is a natural process that will continue for as long as you own your piece.

Gemstones:  I handpick all the gemstones used in my pieces, looking not only for color and clarity in the stone, but also for unique shapes and cuts. Some gemstones are one of a kind find, and I will only be making limited editions of the designs featuring them. Please note that gemstones may vary slightly from the pictures shown, as natural stones fluctuate somewhat in color, tonality, size and shape.

Wholesale

For more information on becoming a wholesale partner please contact us at Zuz@Zuzko.com

Please reload

0